Frequently Asked Questions (FAQs)

1. What products does Aqsa Fabrics offer?

Aqsa Fabrics offers a wide range of premium products including home décor, office furniture, banquet and event furniture, kitchenware, decorative accessories, and everyday Super Saver essentials.

2. Do you deliver all over Pakistan?

Yes. We deliver across Pakistan through trusted courier and logistics partners. Delivery times may vary depending on your location.

3. How long does delivery take?

Most orders are delivered within 3–7 business days. Custom or bulk orders may require additional processing time.

4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available in selected cities. Some products or bulk orders may require advance payment.

5. Can I order furniture in bulk?

Absolutely! We specialize in supplying furniture and décor items for banquet halls, restaurants, hotels, offices, wedding planners, and corporate projects.

6. Do you provide custom furniture?

Yes. We offer customization for selected furniture items, allowing you to choose the size, color, fabric, and finish according to your requirements.

7. Are your product images accurate?

Yes. We strive to display products as accurately as possible. However, slight color variations may occur due to lighting or screen settings.

8. What payment methods do you accept?

We accept bank transfers, online payments, debit/credit cards (where available), and Cash on Delivery for eligible orders.

9. Can I return or exchange a product?

Yes. Products can be returned or exchanged according to our Return Policy if they are damaged, defective, or incorrect upon delivery.

10. Do your furniture items come assembled?

Some furniture arrives fully assembled, while others require minimal assembly. Assembly details are mentioned on each product page.

11. How can I track my order?

Once your order is shipped, you'll receive a tracking number via SMS, WhatsApp, or email to monitor your delivery.

12. Do you offer discounts on bulk purchases?

Yes. We provide special pricing and wholesale discounts for bulk and commercial orders. Contact our sales team for a custom quotation.

13. Can I visit your showroom?

Yes. You're welcome to visit our showroom to explore our furniture and décor collection. Please contact us for showroom location and timings.

14. Are your products suitable for commercial use?

Yes. Many of our products are specifically designed for banquet halls, hotels, restaurants, offices, event companies, and commercial spaces.

15. How do I contact customer support?

You can reach us through WhatsApp, phone, email, or the Contact Us page on our website. Our support team is happy to assist you with any questions.

16. Do you restock sold-out products?

Yes. Popular items are regularly restocked. If a product is unavailable, you can contact us to receive updates on its availability.

17. Do you offer installation services?

Installation is available for selected products and locations. Please contact us before placing your order to confirm availability.

18. Why choose Aqsa Fabrics?

Aqsa Fabrics is committed to delivering premium quality, elegant designs, competitive pricing, reliable customer service, and products that enhance homes, offices, and event spaces.